Junior Account Management Officer (Bali-Based - Remote/Hybrid)

Join Softype Philippines, a leading provider of innovative business solutions, as our Junior Account Management Officer based in Bali! This is an exciting opportunity for a proactive and detail-oriented professional to grow their career in account management while working in a vibrant and dynamic environment. In this role, you will be responsible for managing key client accounts, ensuring client satisfaction, and driving business growth. Softype Philippines is committed to fostering a culture of innovation and continuous learning, making it an ideal place for you to develop your skills and advance your career.

As a Junior Account Management Officer in Bali, you will work closely with our team to develop and implement account management strategies. You will use tools like Salesforce and HubSpot to manage client interactions and track performance. This role offers a competitive salary and the chance to work with a diverse range of clients across various industries.

We are looking for a candidate who is passionate about building strong client relationships and has a strong work ethic. If you are ready to take on this challenge and contribute to the success of Softype Philippines, we invite you to apply and be part of our growing team.

📋 Tanggung Jawab Pekerjaan

• Manage key client accounts and develop strategies to ensure client satisfaction and retention.
• Conduct regular client meetings and maintain open lines of communication.
• Use Salesforce and HubSpot to manage client interactions and track performance.
• Monitor client contracts and ensure compliance with company policies and procedures.
• Identify opportunities for cross-selling and upselling to existing clients.
• Provide regular reports on client performance and account status.
• Collaborate with the sales and marketing teams to drive business growth.
• Participate in team meetings and contribute to the development of account management best practices.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Marketing, or a related field.
• 1-3 years of experience in account management or a related role.
• Proven track record of building and maintaining strong client relationships.
• Strong knowledge of Salesforce and HubSpot.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Detail-oriented with a strong focus on accuracy and deadlines.
• Fluency in English, both written and spoken.

🛠️ Keahlian

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